Terms & Conditions

18:34, Thursday 18th June 2026

Terms and Conditions

Last Updated: 18th June 2026

1. About Us

This booking app is operated by Louise's home studio. By making a booking through this app, you agree to these Terms and Conditions.

2. Appointments

All appointments are subject to availability and confirmation. We reserve the right to refuse or cancel bookings where necessary.

3. Arrival Times

Customers are asked to arrive on time for their appointment. If you are late, your appointment may be shortened or cancelled at our discretion to avoid affecting other customers.

4. Cancellations and No-Shows

Appointments may be cancelled or rescheduled up to 37 hours  before the appointment time without charge.

Cancellations made less than 37 hours before the appointment, or failure to attend an appointment, may result in:

5. Deposits and Payments

Where applicable, a deposit may be required to secure a booking. Deposits are non-refundable for late cancellations or missed appointments.

Payment for services is due upon completion of the haircut unless paid in advance through the app.

6. Prices

Prices displayed in the app are subject to change. Any price changes will not affect appointments that have already been confirmed.

7. Customer Responsibility

Customers must provide accurate contact details when booking. Any allergies, skin conditions, or other relevant concerns should be disclosed before the service begins.

8. Our Right to Refuse Service

We reserve the right to refuse service to anyone displaying abusive, threatening, discriminatory, or inappropriate behaviour.

9. Liability

We will provide our services with reasonable care and skill. Nothing in these Terms excludes liability where it cannot legally be excluded under applicable law.

10. Privacy

Personal information collected through the app will be used only for booking management, customer communication, and business operations. Please refer to our Privacy Policy for more information.

11. Changes to These Terms

We may update these Terms and Conditions from time to time. Continued use of the app after changes are posted constitutes acceptance of the updated Terms.

12. Contact

For any questions regarding these Terms and Conditions, please contact:

Louises home studio
Email: louiseshomestudio2026@hotmail.com
Phone: 07597107960